Changelog

Follow up on the latest improvements andĀ updates.

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We’ve just released a new update focused on making your synchronization smarter and your management experience smoother. Here is what’s new in the latest iteration:
✨ New
  • AI-Powered Category Recommendations
    : We’ve added AI recommendations to both
    Batch Sync
    and
    Template Auto-sync
    . This feature helps you quickly match the best categories for your products, saving you time.
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  • Filter Data Statistics
    : The
    Products
    page now displays data statistics within the filter options, giving you a quick overview of your product distribution before filtering.
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  • Exclude Specific Products
    : You can now use the "Exclude specific products" function within
    Default Templates
    . This gives you more precise control over which items should be skipped during synchronization.
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⚔ Improved
  • Smoother Onboarding
    : We have optimized the Onboarding process to help new users get set up and started faster than ever.
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  • Enhanced Data Statistics
    : We’ve improved the data statistics module to provide more robust and accurate insights into your shop's performance.
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  • Smarter Auto-Update Logic
    : The logic for automatic product updates has been optimized to ensure smoother and more reliable inventory synchronization.
  • Category Templates UI
    : The Category Templates page has received a UI refresh for a better visual experience and easier navigation.
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šŸ› Fixed
  • Fixed various known issues to improve overall system stability and performance.
The following improvements apply to TikTok Shops in all supported countries:
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  • New: If a product sync fails due to missing main images, EcomSend will automatically re-sync once a main image is added
  • Improved: Updated the interaction flow for connecting a TikTok Shop
  • Improved: Product image updates in Shopify now sync to TikTok Shop more promptly
  • Enhanced: EU category structure upgraded from L3 to L7
  • Optimized: Various UI/UX refinements across the product sync workflow
šŸ“ The following features and updates are currently released
only for US TikTok Shops
.
We’ve released major improvements to
Order Sync
and
Fulfillment Sync
to deliver a faster, more accurate, and more reliable workflow for merchants selling on TikTok Shop and managing orders through Shopify.
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Order Sync
Order syncing to Shopify is now more stable, transparent, and accurate.
Orders that are
Fulfilled by Seller
and have reached
Awaiting Shipment
will automatically be fetched into EcomSend.
Key enhancements
  • A clearer, more organized order list with more accurate order data, including items, quantities, shipping details, and customer information — all with real-time sync status.
  • One-click Sync to Shopify for all eligible orders
Fulfillment Sync
EcomSend now supports bi-directional fulfillment syncing, depending on the TikTok shipping method.
Seller Shipping: Shopify → TikTok Shop
When you fulfill an order in Shopify:
  • Tracking number and carrier sync automatically from Shopify to TikTok Shop
  • Helps you stay compliant with TikTok’s fulfillment SLA
TikTok Shipping: TikTok Shop → Shopify
When you purchase shipping labels on TikTok Shop:
  • Fulfillment details sync from TikTok Shop to Shopify
  • Prevents accidental double fulfillment
  • Keeps Shopify and TikTok Shop aligned
New Sync Settings
Customize how EcomSend handles your orders and fulfillments.
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New options
  • Toggle automatic syncing for new orders
  • Configure carrier mapping
EcomSend Feed now supports 8 more local TikTok Shop regions!
Added support for Local TikTok Shop in:
United States (US), United Kingdom (UK), France (FR), Germany (DE), Italy (IT), Spain (ES), Ireland (IE), Japan (JP), and Mexico (MX)
.
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Inventory warehouse mapping
Map your Shopify warehouse location to your TikTok Shop Pickup warehouse, and sync stock quantities exactly as you want.
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Multiple Category Templates
Create and manage templates for specific product categories to automate category assignments during product syncing. Set it up once and let automation handle the rest—ideal for stores with large catalogs. You can check this help doc for more details: Category template
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TTS AI Category Recommendations
AI automatically recommends categories by recognizing product titles and descriptions, reducing manual selection and increasing product listing success rates.
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Flexible Pricing Sync
Choose which Shopify price field (regular price or compare-at price) to sync with TikTok Shop’s retail price and list price.
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Custom Inventory Rules
Set custom inventory values to gain more control over inventory syncing. This is particularly useful for limiting stock quantities or applying buffer rules.
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Bulk Re-sync
When multiple products fail to sync or are rejected during review, you can select multiple items to update and perform a bulk sync.
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Bulk Selection
Allows you to select all SKUs that match the current filter criteria for bulk operations.
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Performance Optimization
Improved page load speed and sync speed.
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Welcome to EcomSend Feed šŸŽ‰
We’re excited to announce the launch of
EcomSend Feed
, a powerful tool to help Shopify merchants seamlessly sync products to
TikTok Shop (Local US)
.
Core Features
Efficiently Product Sync
Quickly and easily sync products from your Shopify store to list on TikTok Shop for immediate sales, with automatic updates to inventory, prices, and more.
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Intelligent attribute mapping
Intelligently draw conversions or autofill product details for rapid syncing and listing.
Automated category templates
Create and activate default category templates to automatically snyc all "Not synced" products without manual intervention.
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Multiple TikTok Shops connectivity
Sync and list products from Shopify to multiple TikTok Shops in one place.
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We're just getting started—more powerful features are on the way.