📍 The following features and updates are currently released
only for US TikTok Shops
.We’ve released major improvements to
Order Sync
and Fulfillment Sync
to deliver a faster, more accurate, and more reliable workflow for merchants selling on TikTok Shop and managing orders through Shopify.
Order Sync
Order syncing to Shopify is now more stable, transparent, and accurate.
Orders that are
Fulfilled by Seller
and have reached Awaiting Shipment
will automatically be fetched into EcomSend.Key enhancements
- A clearer, more organized order list with more accurate order data, including items, quantities, shipping details, and customer information — all with real-time sync status.
- One-click Sync to Shopify for all eligible orders
For more details, please visit the full help guide.
Fulfillment Sync
EcomSend now supports bi-directional fulfillment syncing, depending on the TikTok shipping method.
Seller Shipping: Shopify → TikTok Shop
When you fulfill an order in Shopify:
- Tracking number and carrier sync automatically from Shopify to TikTok Shop
- Helps you stay compliant with TikTok’s fulfillment SLA
TikTok Shipping: TikTok Shop → Shopify
When you purchase shipping labels on TikTok Shop:
- Fulfillment details sync from TikTok Shop to Shopify
- Prevents accidental double fulfillment
- Keeps Shopify and TikTok Shop aligned
New Sync Settings
Customize how EcomSend handles your orders and fulfillments.
New options
- Toggle automatic syncing for new orders
- Configure carrier mapping