Enhance 'Additional Product Info' Section
under review
O
Oudelier
I am writing to report a bug and suggest a related feature enhancement for the "Additional product info" section. These changes would significantly improve data accuracy and functionality for sellers.
- Bug Report: Incomplete Brand List
- Problem: The "Brand" selector in the 'Additional product info' section does not load the complete list of available brands [on search]. Many brands that exist in the system are missing from this dropdown menu.
- Impact: This bug prevents me from accurately assigning a brand to my products, forcing me to either leave the field blank or select an incorrect one, which compromises my product data integrity.
- Feature Request: Ability to Add Custom Values to Selectors
- Problem: The current list of attributes values are fixed. There is no option to add custom information fields (like is available on tiktok) [example: in the "Region of Origin" field i would like to add "UAE" as custom value].
- Impact: This is a major limitation when trying to list products that requires different values for the parameters with the current provided values forcing me to leave it in blank.
Proposed Solution: Please implement an "+ add custom value" button to the selectors of the additional product info. This would allow users to create their own values, providing the flexibility needed to meet the requirements of TikTok shop and to better describe unique products.
Thank you for considering these improvements. This functionality is crucial for managing product listings effectively and expanding to other sales platforms.
EcomSend Feed
Hi there,
We’re happy to let you know that the issue with the incomplete Brand list has now been fixed and released. You should now be able to view and select all available brands in the dropdown.
As for your suggestion about adding customizable fields, it’s still on our product roadmap — we’ll keep you updated once it’s implemented.
We really appreciate your help in improving our app!
EcomSend Feed
under review
EcomSend Feed
Hi there,
Thank you very much for your feedback.🌻
- Incomplete Brand List: We appreciate you bringing this to our attention. We have reproduced the issue and are planning to release a fix next week. Thank you again for your report.
- Customizable Fields Suggestion: We also appreciate your suggestion about adding customizable fields in our app. We will consider it in our future iterations.
Thank you for sharing your ideas with us.